Reference

How We Set the Rules at 111q1

Access to 111q1 depends on your local law and whether your region qualifies under our eligibility conditions — we keep these terms direct so you know exactly where you stand. Before you open an account, read through what applies to you.

Eligibility by regionAccount access rulesBangladesh-relevant termsLocal law applies
111q1 How We Set the Rules at 111q1
CONTACT LEGAL

How to Reach Us on Legal Matters

If you have a question about your rights, eligibility, or how our terms apply to your account, contact our support team directly. We handle legal queries through the channels below — pick whichever is fastest for you from your mobile.

Team online

Live Chat

Reach our support team through the live chat window in your account dashboard. Available for account-level legal queries including eligibility and term clarifications.

Email Support

Send your legal question or account dispute request to our support email. Include your registered mobile number linked to your bKash, Nagad or Rocket wallet for faster matching.

Account Help Centre

The Help Centre inside your account holds our current terms document, the update history and a request form for data access or account closure queries.

ACCOUNT SECURITY

How 111q1 Handles Your Data and Account

We take the handling of your account data seriously. Below is a plain account of what we do with your information, how we store it, and what you can ask us to do with it.

Data Retention

We retain your account and transaction data for as long as your account is active and for a defined period after closure. This includes your bKash, Nagad and Rocket payment records.

Cookie Use

Our site uses cookies to keep your session active, remember your preferred language and track your return visits. You can adjust cookie settings in your browser at any time.

Account Security

Each login requires OTP verification to your registered mobile number. We do not share account credentials. If you notice unexpected access, contact support immediately through live chat.

Data Request Rights

You can request a copy of your stored data or ask for your account to be closed by contacting support via email. We process these requests in line with our current retention policy.

Common Questions About Our Legal Terms

These are the questions we hear most from account holders about eligibility, data and their rights under our terms. If yours is not here, contact support directly.

Eligibility depends on your local law and whether your region qualifies. It is your responsibility to check whether accessing 111q1 is permitted where you are located.

Your bKash, Nagad or Rocket wallet details are used to process deposits and withdrawals and are stored as part of your account transaction history under our retention policy.

Yes. Email our support team with your registered mobile number and a data access request. We will respond with your stored account and transaction records as covered by current policy.

When you close your account, we retain your records for a set period in line with our data retention terms. After that period, personal data is deleted or anonymised.

We post updated terms with a clear revision date on this page. Continuing to use your account after the update date means you have accepted the revised version.

Access and account use are governed by your local law. Where a conflict exists, local law applies and access to 111q1 may be restricted or unavailable in your region.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.